bi-me.com: The hospitality Industry and Call Accounting

Original Story
Call accounting, the ability to track and analyze phone calls, was originally invented in the 1970s as a way for businesses to manage phone usage within their organizations. By the early 1980s it had been adapted to the hospitality industry, allowing hotels and resorts to more easily track guest phone usage, recover telephone […]

Filed under: news on October 12th, 2008 | No Comments »

HT Magazine: Meet High Speed Internet Demands

Original Story: Hotel Technology Magazine
Picture this; a guest calls the front desk agent with the complaint, “Why is the hotel’s Internet so slow?” If this sounds familiar to you, then rest assured that you are not alone. High speed Internet access (HSIA) and the ability to manage hotel bandwidth is a common problem that hoteliers face, […]

Filed under: news on October 12th, 2008 | No Comments »